Question 1

ARE THERE ANY CLEANING FEES OR ADDITIONAL CHARGES?

Accepted Answer

Cleaning fees are included, no additional charges unless something is broken, lost, or damaged.

Question 2

WHAT IS YOUR CANCELLATION POLICY?

Accepted Answer

- Bookings cancelled before 48 hrs of say will receive 100% refund. However, bookings cancelled after 24hrs of stay 50% payment will be refunded.
- Full refund if the guest cancels at least 48hrs before check-in 
- 50% refund if the guest cancels less than 24hrs before check-in.

Question 3

CAN U COMMUNICATE WITH THE HOST BEFORE, DURING AND AFTER MY STAY?

Accepted Answer

Yes, you can communicate with the host at any time. Guest can text 708.858.0283 or email: support@wabashluxepropertyrental.com

Question 4

CAN I BRING MY PET?

Accepted Answer

Pets are not allowed

Question 5

IS IT POSSIBLE TO EXTEND MY STAY AFTER BOOKING.

Accepted Answer

Yes, guest may extend stay by contact host via text text or email.

Question 6

IS THERE PARKING AVAILABLE?

Accepted Answer

Yes, parking is available in the front of property. There is also a garage attached to the unit, in the back. However, it is tight space. Trucks are not recommended. Host is not responsible for damage to vehicle.

YOUR QUESTIONS, ANSWERED